Privacy Policy

Information You Provide

When you place an order, create an account, sign up for our newsletter, apply for our dealer program, or contact us, we may collect: your name, email address, phone number, billing and shipping address, payment information (processed securely through Shopify and third-party payment providers -- we never store full card numbers), and any messages or communications you send us.

Information Collected Automatically

When you visit our website, we automatically collect certain information including your IP address, browser type, device type, operating system, referring URLs, pages viewed, and time spent on pages. This information is collected through cookies and similar tracking technologies.

Information from Third Parties

We may receive information about you from third-party services such as Shopify (our e-commerce platform), payment processors, shipping carriers, and analytics providers.

We use the information we collect to: process and fulfill your orders; communicate with you about your order status, shipping, and returns; send you marketing emails and promotions (with your consent); respond to your questions and support requests; improve our website and product offerings; detect and prevent fraud; comply with legal obligations; and administer our dealer program.

Service Providers

We share your information with trusted third-party service providers who assist us in operating our website and business, including Shopify (e-commerce platform), payment processors (Stripe, PayPal), shipping carriers (UPS, USPS, FedEx), email marketing services, and analytics providers. These parties are contractually obligated to keep your information confidential.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect the rights, property, or safety of CP Designs, our customers, or others.

Business Transfers

If CP Designs is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership.

We Do Not Sell Your Data

CP Designs does not sell, rent, or trade your personal information to third parties for their marketing purposes.

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and deliver relevant advertising. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website, including the shopping cart and checkout process.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for seven years for accounting and tax purposes. You may request deletion of your account and associated data at any time by contacting us.

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. You can update your account information by logging into your account on our website or by contacting us directly.

Deletion

You may request that we delete your personal information. We will honor such requests except where we are required to retain information by law or for legitimate business purposes such as completing pending transactions.

Marketing Opt-Out

You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us at info@cpdesigns.us. Note that even after opting out, you may still receive transactional emails related to your orders.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at info@cpdesigns.us.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmission. Payment processing is handled by PCI-DSS compliant providers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. Your continued use of our website after such changes constitutes acceptance of the updated policy.