SoFlo V-Twin LLC|
Ratchet Baggers|
Built Not Bought Custom Designs|
Backyard Air Suspension|
E&J Custom Cycles|
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Effective Date: January 1, 2025 | Last Updated: May 2025
Order Processing
CP Designs will ship your order within 2 business days if the parts are currently in stock. In-stock availability can vary -- call us at (561) 749-9019 or email before ordering if you need immediate confirmation.
Out-of-stock and custom parts are made to order. Production times may be up to 6 weeks and will vary based on current shop workload. We will notify you of your estimated lead time at the time of order.
Production time up to 6 weeks. Times may vary per order. Some items are in stock -- call for availability before ordering to get the most accurate lead time.
Shipping Times
7-10 Business Days
Continental U.S. & Canada
Up to 2 Weeks
International
Within 2 Business Days
Processing (In Stock)
Once your order ships, you will receive shipping confirmation and tracking details via email directly from the carrier.
* Please note: carriers are not currently guaranteeing expedited shipping times. CP Designs is not responsible for carrier delays once your order leaves our facility.
Damage Claims
If your product arrives damaged, you must notify CP Designs immediately so we can initiate a claim with the carrier. Delays in reporting may jeopardize your claim.
What you need to do:
Contact us immediately upon receiving a damaged shipment
Take clear photos of the outer packaging showing all damage
Take photos of the damaged product itself
Keep ALL original packing materials -- do not discard anything
Do not return the item until instructed by CP Designs
Important Notice
CP Designs is NOT responsible for damages caused by carriers and will not issue related discounts or sefunds. No payments or sefunds will be disbursed until a claim is fully approved and payment is received from the carrier. Refunds will not be given for shipment delays caused by the carrier.
Deferred Orders & Storage
If you place an order requiring shipment at a later date, shipping costs must be paid in full prior to us shipping your order.
30-Day Storage Limit
CP Designs will not store completed orders for more than 30 days. Orders held beyond 30 days will accrue storage fees of $25 per day until shipped or picked up.
Contact Us
For shipping questions, order status, or to report a damaged shipment:
Business hours: Monday-Friday 9am-5pm EST
Have a Question About Your Order?
Our team is here to help with shipping questions, order status, and damage reports.
Contact Us